Cookies Policy

Last Updated: October 15, 2024

At VEAYEA (“we,” “us,” or “our”), we are dedicated to safeguarding your privacy and being transparent about our use of cookies and similar tracking technologies on our cross – border e – cigarette independent website (https://www.veayea.com, “the Site”). This Cookies Policy clarifies what cookies are, the types we utilize, the reasons for their use, how you can manage them, and your rights regarding your data, catering to the privacy expectations of our customers in Europe and America.

1. What Are Cookies?

Cookies are tiny text files deposited on your device (be it a computer, smartphone, or tablet) when you access a website. They assist websites in identifying your device, recalling your preferences, and enhancing your browsing experience. Cookies can be “session cookies” (temporary files that vanish when you close your browser) or “persistent cookies” (files that stay on your device for a predetermined period or until you delete them).

We may also employ similar technologies such as web beacons (small, invisible images for tracking interactions) and pixel tags (embedded in content to gather usage data). These work in conjunction with cookies to boost data collection and personalization.

2. Types of Cookies We Use

We classify cookies according to their purpose and the legal basis (consent or legitimate interest, as mandated by regulations like the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)):

A. Necessary (Essential) Cookies

These cookies are indispensable for the proper functioning of the Site. They enable fundamental features such as secure login, page navigation, and access to protected areas. Without these cookies, services you request (e.g., processing e – cigarette product purchases) cannot be provided.

  • Legal Basis: Necessary for the performance of a contract (to fulfill your orders) or to comply with legal obligations.
  • Example: Cookies that maintain your shopping cart contents during checkout.

B. Performance (Analytics) Cookies

These cookies collect anonymous data about how visitors use the Site (e.g., which pages are visited most often, if users encounter error messages). We use this information to understand and enhance the Site’s performance, fix issues, and optimize user experience.

  • Legal Basis: Legitimate interest (to improve our services and user experience). We do not use this data to identify you personally.
  • Example: Google Analytics cookies that track overall Site traffic patterns.

C. Functional (Preferences) Cookies

These cookies remember your choices (e.g., language preference, region, or customized e – cigarette product display settings) to provide a more personalized experience. They may also be used to recall changes you’ve made to text size, fonts, and other customizable elements.

  • Legal Basis: Legitimate interest (to deliver personalized services) or your consent (for non – essential preferences).
  • Example: Cookies that save your preferred nicotine strength for e – cigarette products for future visits.

D. Marketing (Targeting/Advertising) Cookies

These cookies are used to deliver relevant ads (including e – cigarette – related promotions) both on our Site and across other websites. They track your browsing habits and interests to show you tailored content, measure the effectiveness of advertising campaigns, and limit ad repetition.

  • Legal Basis: Your prior consent (required under GDPR and CCPA for targeted advertising).
  • Example: Cookies from social media platforms or ad networks that display VEAYEA e – cigarette offers based on your past interactions.

3. Why We Use Cookies

Our use of cookies serves several key purposes, aligned with the expectations of our European and American customers:

  • To Ensure Site Functionality: Necessary cookies keep the Site running smoothly, so you can browse e – cigarette products, place orders, and manage your account without disruptions.
  • To Improve Your Experience: Performance and functional cookies help us understand how you use the Site, fix problems, and personalize content (e.g., showing you popular e – cigarette flavors or new arrivals based on your preferences).
  • To Deliver Relevant Marketing: With your consent, marketing cookies let us show you VEAYEA promotions and e – cigarette offers that match your interests, making ads more useful and less intrusive.

4. How Long Cookies Stay on Your Device

  • Session Cookies: Deleted when you close your browser.
  • Persistent Cookies: Remain for a set period (e.g., 30 days, 1 year) or until you manually delete them. The duration varies by cookie type and purpose.

5. Managing Your Cookie Preferences

You have control over cookies and can adjust your settings at any time:

A. Browser Controls

Most web browsers let you manage cookie preferences:

  • Block/Delete All Cookies: Go to your browser’s settings (e.g., “Privacy” or “Cookies” section in Chrome, Firefox, Safari, Edge). Note: Blocking all cookies may break Site functionality (e.g., you might not be able to checkout e – cigarette orders).
  • Delete Specific Cookies: Use your browser’s history or privacy tools to remove individual cookies.
  • Set Notifications: Configure your browser to alert you when a website tries to place a cookie.

B. Opt – Out of Marketing Cookies

For targeted advertising cookies, you can opt out via:

  • Ad Networks: Use global opt – out tools like the Digital Advertising Alliance (DAA) Consumer Choice Page (for US users) or the European Interactive Digital Advertising Alliance (EDAA) portal (for EU users).
  • Social Media Platforms: Adjust ad preferences on platforms like Facebook, Instagram, or Google (e.g., manage “Ads based on data from partners” or “Ad settings”).

C. Withdraw Consent for VEAYEA Cookies

If you previously consented to marketing cookies, you can revoke consent by:

  • Returning to this Cookies Policy and following the “Manage Preferences” link (if available on the Site).
  • Contacting us at sales@veayea.com to request withdrawal of consent for specific cookie categories.

6. Your Rights (EU and US Focus)

Under regulations like GDPR (EU) and CCPA (California, US), you have rights regarding cookies and your data:

  • Access: Request details about the cookies we use and how your data is processed.
  • Rectification: Ask to correct inaccurate cookie – related data.
  • Erasure: Demand deletion of cookies and associated data (where legally permitted).
  • Opt – Out: Refuse marketing cookies (without affecting necessary/functional cookies).

To exercise these rights, contact us at sales@veayea.com with “Cookie Rights Request” in the subject line.

7. Cookies from Third Parties

Some cookies on the Site are placed by third – party services (e.g., Google Analytics for analytics, Facebook for ads). These providers have their own privacy policies and cookie practices. We do not control these third – party cookies, so we recommend reviewing their policies directly.

8. Updates to This Policy

We may update this Cookies Policy to reflect changes in technology, regulations, or our services (e.g., adding new e – cigarette product features that use cookies). We’ll post the revised date at the top of this page. Check back periodically for updates, especially if you regularly visit the VEAYEA Site.

9. Contact Us

If you have questions, concerns, or requests about our use of cookies, reach out to us at:

Mention “Cookies Policy” in your message so we can assist you promptly.

Email: service@veayea.com

Website: https://www.veayea.com